Mar 05, 2021  
Yakima Valley College Catalog 2019-2020 
    
Yakima Valley College Catalog 2019-2020 [ARCHIVED CATALOG]

IT 265: Systems Support

5 Cr
Quarters: S
During this capstone course the student will apply what they have learned in previous courses to diagnose, troubleshoot, and resolve network and system issues in a simulated network environment. The student will also implement client change requests. Issues will be tracked, updated and documented using a helpdesk system.            
Prerequisite: Prerequisite:  Completion of IT 140, IT 142, IT 145 and IT 160 all with a grade of C or better.