Nov 22, 2024

Yakima Valley College Catalog 2019-2020

Yakima Valley College Catalog 2019-2020 [ARCHIVED CATALOG]

IT Support Specialist, AAS

The IT Support Specialist degree includes curriculum that helps prepare students for CompTIA and Microsoft certifications and provides opportunities for developing an IT knowledge base necessary for those in the Support Specialist degree. The curriculum includes hardware and software installations, end-user support, and troubleshooting skills.

IT Core

BA 115: Business Math 5 Cr ♦
BA 138: Written Business Communication 5 Cr •
BA 225: Career Management 5 Cr ■
IT 101: Introduction to Information Technology 5 Cr
IT 103: Computer Operating Systems 5 Cr
IT 105: Digital Literacy 5 Cr
IT 110: Computer Programming Introduction 5 Cr
IT 140: Network Fundamentals 5 Cr
IT 142: Applied Server Technologies 3 Cr
IT 160: Managing & Maintaining the PC 5 Cr
IT 225: Applied Database 5 Cr
IT 253: IT Project Management 5 Cr
IT 259: IT Legal and Security Issues 5 Cr

Choose 2 credits from one of the following

IT 190: Co-op Field Experience I Variable Cr
IT 191: Co-op Field Experience II Variable Cr
IT 192: Co-op Field Experience III Variable Cr
IT 193: Co-op Field Experience IV Variable Cr

Support Specialist Courses

IT 143: Cisco I 5 Cr
IT 144: Cisco II 5 Cr
IT 145: Windows Client I 5 Cr
IT 149: Windows PowerShell Scripting 2 Cr
IT 260: Advanced Managing & Maintaining the PC 5 Cr
IT 265: Systems Support 5 Cr

Total Credits 92

* Support Specialist students must complete BT 260 instead of BT 160 listed in the core courses.

Core Competency Codes

♦ Computation
• Communication
■ Human Relation