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Apr 19, 2024
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Yakima Valley College Catalog 2021-2022 [ARCHIVED CATALOG]
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IT 265: Systems Support 5 Cr
Quarters: S
During this capstone course the student will apply what they have learned in previous courses to diagnose, troubleshoot, and resolve network and system issues in a simulated network environment. The student will also implement client change requests. Issues will be tracked, updated and documented using a helpdesk system.
Prerequisite: Prerequisite: Completion of IT 140, IT 142, IT 145 and IT 160 all with a grade of C or better.
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