May 09, 2025  
Yakima Valley College Catalog 2024-2025 
    
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Yakima Valley College Catalog 2024-2025

IT 265: Systems Support

4 Cr
Quarters: S
During this capstone course the student will apply what they have learned in previous courses to diagnose, troubleshoot, and resolve network and system issues in a simulated network environment. The student will also implement client change requests. Issues will be tracked, updated and documented using a helpdesk system.            
Prerequisite: Completion of IT 140, IT 142, IT 145 and IT 160 all with a grade of C or better.