Jan 02, 2025

Yakima Valley College Catalog 2024-2025

BT 272: Office Procedures

5 Cr
Quarters: W
Students will apply procedures for scheduling, making travel arrangements, telephone etiquette, inter-office relations, and customer relations for the office. Students will develop organizational skills, work habits, and human relations as they prepare for office positions.
Prerequisite: BT 102, BT 132, and IT 111 all with a grade of C or better.