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May 03, 2024
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Yakima Valley College Catalog 2016-2017 [ARCHIVED CATALOG]
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BT 272: Office Procedures5 Cr Quarters: W Students will apply procedures for scheduling, making travel arrangements, telephone etiquette, inter-office relations, and customer relations for the office. Students will develop organizational skills, work habits, and human relations as they prepare for office positions. Prerequisite: BT 102 , BT 132 , and IT 111 .
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